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Water Billing
LEAK DETECTION:
Water leaks are more common than you might think. If you feel your water consumption is higher than it should be, you should check for leaks. Leaks can run up the charges on your water & sewer bill and cause damage to your home. But you can protect excess usage and money with a few simple steps.
Click here for "Basics for checking water usage"
Berea Water is responsible for making repairs between the water main in the street and the curb stop. Any leak that occurs on the customers service line is the responsibility of the homeowner. This includes the water line that runs from the tree lawn to the water meter, any irrigation systems, and all indoor plumbing.
The Water Billing department is responsible for the billing our Berea water, Berea sewer and North East Ohio Regional Sewer (NEORSD) sewer billing. We provide the scheduling of our water meter services through our Water Department. We also calculate status reports for transfers of all properties, as well as schedule any shut offs to water service.
Berea is on a quarterly billing system. Therefore, your water and sewer bill reflects three (3) months of usage. In 2017 we completed a city wide automated meter reading system in which most accounts now have hourly water usages recorded. We no longer are required to gain entry on a regular basis to read the water meters. Not only has this helped identify leaks and problems very quickly, we are also able to notify residents quickly of such leaks to help with large bills.
If you suspect a problem with your water usage, please contact our Water Billing Department and request assistance in analyzing your usage or obtaining copies of your reports. Documented leaks that have been corrected timely can be eligible for a discount for owner occupied residential properties.
Northeast Ohio Regional Sewer District
The North East Ohio Regional Sewer (NEORSD) collects our sanitary sewage from our sewer system and treats our sanitary sewage at waste water treatment plants in Northeast Ohio. To learn more about NEORSD click on the link below.
View Northeast Ohio Regional Sewer District Website.
Regional Stormwater Management Program
The Sewer District’s Regional Stormwater Management Program addresses problems related to stormwater runoff from hard surfaces. Runoff contributes to regional stream flooding, erosion, and water-quality issues, and the program improves our ability to further address stormwater problems that cross community boundaries.
View Northeast Ohio Regoinal Stormwater Management
Payments
To pay by mail:
Please use enclosed envelopes which are received with your bills, or address remittances to:
Berea City Hall
11 Berea Commons
Berea, Ohio 44017
Attn: Water Billing
To Pay in Person
Please come to Berea City Hall, 11 Berea Commons, from 9 a.m. to 2 p.m. Monday through Friday, or use our payment drop box located at City Hall (across from the police station entrance) which is accessible after hours and on weekends. Please do not leave cash in the drop box.
Online Payments
To view your bill, sign up for E-Billing, or pay online please click here.
NEORSD Summer Sprinkling Form
The Summer Sprinkling program offers resident a discount to sanitary sewer rates during the summer months to allow for garden and grass watering, filling swimming pools and car washing. To apply please click on the link below.